Form 23 pool safety inspection enquiries
Form 23 is Queensland’s pool safety certificate. A request for an inspection should identify the pool, its use and the documents already available so that the attending licensed inspector can explain the appropriate scope.
Ask about a Form 23 inspection with your pool records and reason for the visit.
Explain the certificate request
Tell the inspector why the document is needed: a property transaction, an accommodation arrangement or a question about the existing record. Say whether the pool is solely associated with a dwelling or used as a shared facility. If that is unclear, ask for help identifying the arrangement rather than choosing a category from a sales listing.
- Give the property address and identify any separate pool or spa.
- Locate the existing certificate or state that no copy has been found.
- Disclose any earlier non-conformity notice and name its issuing inspector.
- Describe known work or a reported concern affecting the enclosure.
- Nominate the person who can approve the visit and organise entry.
Agree on the scope before booking
Ask for the attending inspector’s name and licence details, and verify those through the official QBCC search. Obtain the fee and inclusions in writing. Clarify whether the appointment covers the whole pool barrier assessment and how excluded matters, such as equipment condition, should be handled.
Ask how the result will be supplied and what certificate administration is included if the pool complies. No appointment request guarantees a certificate, and a photograph or homeowner checklist cannot establish the result in advance. An inspector needs to make the assessment.
Keep the outcome with the property records
QBCC describes certificates and non-conformity notices in its inspection guidance. If further work is identified, ask the inspector to explain the notice and follow-up arrangements. Keep that advice with the report instead of relying on a verbal summary from someone who was not present.
If a certificate is supplied, save the complete copy and ask how to locate the corresponding record. Provide relevant documents to your conveyancer or property manager when requested. The pool register guide covers record questions; the certificate guide explains the wider context.
For an existing failed inspection, use the non-compliance follow-up information before arranging another inspector. The quote comparison page separates the initial visit from possible additional work.